This is extremely crucial because it eliminates miscommunication. Always get to the point. State the intention first then corroborate it. Skip the long-winded details.Always remember to keep your reader in mind. What would they ask you? Don’t just presume everyone’s priorities are the same as yours.
Subject line is also significant , it distinguishes itself from junk. Take a moment to think about the subject line - the purpose of the e-mail. Also, when you’re forwarding or replying to a previous e-mail, and introduce a new topic which departs from the original subject, rescript the subject line.
What you see as direct can be absolute contemptuous to the reader. It can be interpreted as cockiness. Read your e-mail again. Using “please”, “thanks”, “appreciate” would help. But when the need arises for you to carry a heavier tone, do it face to face.
Write like an adult, drop the short-forms, smileys, LOLs aside. It’ll make you look like Kurt Cobain, the person everyone takes for granted.
And please don’t CC the entire universe, think about who really needs to see this message.
A Year Ago
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Tags: audience, cc, communication, details, e-mail, forward, junk, point, professional, reply, writing
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