When is the right time to use e-mails when trying to resolve conflicts? To use e-mail in conflicts when: 1. When you need to have it in writing as a record of the conversation. 2. When dealing with low-level conflicts, simply miscommunication. 3. To set up a phone call or meeting to deal with...

It is only natural that you develop some form of rivalry with your siblings. It’s because of the instinct to win over the hearts of the parents to be the star in the family. I have no problems with my younger brother who is in fact doing much better than me and I’ll always be proud...

In your relationships, do you still have some form of playfulness left? Has it disappeared under the various elements of working, paying bills, house chores and sleep? Have you realized it and tried to keep it alive? I can’t say what lies ahead for me in the future, but I can confidently...

I have to admit, with some people I hate, I still hold grudges no matter how hard I tried to forgive them. Who? Relatives. How can I forgive a number of relatives who alienated my mom, my brother and I when my father died in 1986? I won’t go into details but it has scarred me to the...